Terms & Conditions

DISTANCE CONTRACT AND TERMS OF USE OF THE E-STORE

1. Terms used

Company – SIA WWT Baltic, reg. No. 40203623802, VAT payer number LV 40203623802, legal address Lielupes iela 40A, Jelgava, LV-3002, sales location address: Lapu iela 8, Jelgava, LV-3001, e-mail: info@kowool.com, tel. +371 29465940.
Online store – The Company's website www.kowool.com, where it is possible to purchase Goods.
Terms and Conditions – this distance contract and the terms and conditions of use of the online store (e-store);
Buyer – a legal entity or an adult natural person who wishes to purchase or has purchased Goods.
Goods – any goods offered in the online store (e-store) that the Buyer can order and purchase.

2. General Terms

2.1. The Terms and Conditions govern the legal relationship between the Buyer and the Company in relation to the Goods and their delivery. The Terms and Conditions shall also be considered a distance contract between the Buyer and the Company as the seller.

2.2. By making a purchase or placing an order, the Buyer confirms their agreement to these Terms and Conditions.

2.3. The Buyer is obliged to provide and enter true and complete data, contact information and payment details. The Buyer must immediately inform the Company if an error is noticed in the data provided or if it has changed. The Buyer shall be liable for any consequences arising from the inaccuracy or error of the data provided to the Company.

2.4. The Buyer is responsible for placing an accurate and correct order, specifying the required Goods, their quantity and specifications (if there is a choice).

3. Product range and ordering

3.1. Information about the Products and their prices is provided in the online store next to the respective Product. The prices of the Products and delivery are valid at the time of ordering the Product. The Company has the right to change the range and offer of Goods in the online store at any time, as well as the prices indicated, at its discretion; changes do not apply to orders that have already been placed and paid for.

3.2. Information about the Goods and their images are provided for informational purposes with the aim of improving the shopping experience in the online store. The appearance of the Goods may differ from that shown in the images (particularly with regard to color reproduction and the illustrative nature of the images), and the Goods may be packaged differently.

3.3. Product information and terms of use are specified in the product documentation (or on the packaging) and take precedence over the information provided for informational purposes in the online store. Before using the Goods, it is necessary to familiarize yourself with the relevant information and conditions of use attached to the Goods.

3.4. Prices are indicated in euros (EUR). The online store indicates the price of the Goods including value added tax. All payments for Goods must be made in euros (EUR).

3.5. The Company strives to ensure that the prices of Goods are always indicated accurately, but cannot guarantee that the prices indicated at the time of placing an order will be correct and valid at that time.

3.6. Delivery costs are indicated separately from the price of the Goods. Delivery services are provided by third parties (delivery company, carrier) if the Buyer does not collect the Goods themselves from the Buyer's place of sale (place of delivery of the Goods).

3.7. The Buyer first places an order for the Goods in the online store, which is placed in the shopping cart. The Buyer has the option to continue selecting other Goods before placing the order.

3.8. When placing an order, the Buyer must select/specify the method and address for receiving the Goods.

3.9. Before the final placement of the order, the Buyer is shown information about the total order amount (price of the Goods, taxes, delivery costs and other applicable costs) in the Online Store.

3.10. After placing and paying for the order (making an advance payment), the Buyer will receive an order confirmation to the e-mail address provided. The confirmation may be sent to the e-mail address before payment if cash on delivery has been selected or if the Company has offered post-payment in the relevant case.

3.11. The invoice sent by the Company to the Buyer's e-mail address or available (downloadable) in the online store is prepared electronically and is valid without a signature. The Company is also entitled to prepare the delivery documentation for the Goods electronically.

3.12. The Buyer must pay for the Goods and their delivery using one of the payment methods specified in the Online Store by paying the Company's invoice.

3.13. If the online store offers the option of paying for the Goods upon receipt at the Company's point of sale, no separate invoice is issued, but the Buyer receives a cash register receipt (transaction confirmation document) when paying for the Goods at the point of sale.

3.14. After the Company has received full payment for the Goods and their delivery, the Company or the delivery company (carrier) will deliver the ordered Goods to the place of receipt specified by the Buyer. The Buyer is bound by the terms and conditions of the selected Goods supplier (e.g., working hours and time when the Goods must be picked up, etc.). The delivery fee and delivery time depend on the selected delivery method. Delivery is not performed if the option to receive the Goods at the Company's point of sale (sale without delivery) is selected.

3.15. The order for Goods shall be deemed to have been placed and shall become binding on the Buyer and the Company at the moment when the Company has received payment for the Goods and their delivery and has confirmed the order (purchase). If an order for Goods has been placed without delivery, the purchase shall be deemed to have been made at the moment of receipt of the Goods and simultaneous payment. If an order for Goods has been placed with deferred payment, the order shall be deemed to have been made and shall become binding on the Buyer and the Company at the moment when the Company has notified the Buyer of the dispatch of the Goods or has delivered them (if an order has been placed without delivery).

3.16. The Buyer shall be notified of the delivery of the Goods by e-mail or telephone, and other information related to the fulfillment and delivery of the order may also be sent.

3.17. The Company shall ship the Goods to the Buyer via the Online Store within the time specified for the relevant category of Goods, except in cases where, due to the availability of the Goods or the activities of the delivery company (carrier), the shipment of the Goods is delayed and takes place at a later date. Delivery usually takes up to 5 working days, however, a different delivery time may be specified for each specific order, and delivery delays are not excluded (especially in cases of high workload of the delivery company).

3.18. If the Buyer has specified their payment card, which is valid for online purchases, in the online store (or in the electronic payment service provider's tool specified in the online store), the Buyer agrees that the Company has the right to deduct the payment for the Goods and delivery from this payment card. By providing the payment card details, the Buyer confirms that they have the legal right to use the payment method and make payments with it.

4. Delivery of Goods

4.1. A fee may be charged for the delivery of Goods, depending on the selected delivery method and place of receipt. The delivery fee, if any, is indicated at the time of ordering the Goods (after selecting the delivery method and place).

4.2. Goods are delivered to the territories of the Republic of Latvia, the Republic of Lithuania, the Republic of Estonia and the Republic of Finland, as well as to territories indicated in the online store as possible delivery addresses. The Buyer may inquire with the Company about the possibility of delivery to other territories, however, the Company may not be able to provide such delivery.

4.3. Goods shall be delivered only after full payment for the Goods and their delivery has been made, unless post-payment has been agreed. Delivery of the Goods may be delayed if the Company has not received the full purchase price.

4.4. The Buyer is obliged to provide accurate and complete information about the delivery location (including the part of the building, door code, floor, exact entrance to the building, if there are several, etc.) at the time of placing the order.

4.5. The Company and the delivery company (carrier, courier) are not responsible for non-delivery or delay if it is caused by incomplete or inaccurate information provided by the Buyer.

4.6. The Buyer may not change the delivery address of the Goods after the order for the Goods has been confirmed.

4.7. The Buyer is obliged to check that the packaging of the Goods is not damaged (including as a result of transport) before accepting the Goods. If damage to the packaging or other non-conformities are found (e.g., the packaging is crumpled, wet, etc.), the Buyer must indicate this in the delivery document (or, in the case of contactless delivery, inform the delivery service provider) and immediately notify the Company, attaching the relevant documents and photographs of the packaging showing the marking of the Goods, the damaged area of the packaging, as well as the damage to the Goods. The Company shall not be liable if the damage to the Goods occurred during transport and the Buyer did not indicate in the delivery document the damaged packaging of the Goods or other external signs of damage that were noticeable upon receipt of the Goods and did not duly notify the Company thereof.

4.8. When the Buyer or a third party designated by the Buyer accepts the Goods and receives them at automated parcel terminals, by signing the delivery company's (courier's) device or on a paper delivery confirmation without any comments, it is assumed that the Goods have been delivered in undamaged packaging, unless otherwise indicated.

4.9. The Buyer is obliged to check the quantity, quality, accessories and completeness of the Goods within 24 (twenty-four) hours from the moment of delivery of the Goods, notifying the Company in case of non-compliance. If the Buyer fails to fulfill this obligation within the specified period and does not submit a claim to the Company, it is assumed that the quantity, quality, accessories, and completeness of the Goods comply with the terms of the order (contract). The Buyer is also obliged to check the Goods immediately upon receipt and notify the Company if the Goods have not been delivered with the accessories and instructions that the Buyer can reasonably expect.

4.10. If the order provides for delivery to a specific address, then upon delivery and transfer of the Goods to the address specified by the Buyer, it is assumed that the Goods have been transferred to the Buyer, regardless of whether the Goods are actually accepted by the Buyer or any third party who accepted the Goods at the specified address. The Buyer must inform the Company in a timely manner if it is essential that the Goods be delivered to a specific person, verifying their identity.

4.11. If the Company is unable to provide the Buyer with the ordered Goods, the Company has the right, with the Buyer's consent, to deliver other Goods to the Buyer at an equivalent price, otherwise the Buyer shall be refunded the money paid for the undelivered Goods. The Company reserves the right to unilaterally withdraw from the Goods purchase agreement due to the unavailability of the Goods, refunding the Buyer the money received from them. A notice of the Company's withdrawal from the agreement shall be sent to the Buyer's specified e-mail address.

4.12. The Company has the right not to deliver the Goods (including by cancelling the order and invoices issued) if the Buyer has not made full payment for the Goods and/or their delivery. Delivery of the Goods before payment does not release the Buyer from the obligation to pay.

4.13. The Company may refuse to deliver the Goods and unilaterally withdraw from the Goods Purchase Agreement if the delivery of the Goods is impossible or difficult due to any external reasons, including the delivery address being located in areas of military operations or increased risk, certain transport, movement, customs or delivery restrictions, a state of emergency, natural disasters, epidemics or pandemics, or other force majeure circumstances or regulatory provisions.

4.14. If the Buyer is not available at the address provided, or the Buyer is not available at the time notified, or the Buyer does not arrive to collect the Goods at the time and/or place notified, then the Company and the delivery company (courier) shall not be liable for the non-receipt, non-collection and/or delay in receipt of the Goods, and in such a case the Buyer shall not be refunded the money paid for the Goods and their delivery. If the Buyer wishes to have the Goods redelivered, this will be provided for an additional fee in accordance with the price list indicated in the Online Store.

4.15. The Company shall not be liable for any delays and/or inaccuracies in the delivery company (courier) chosen by the Buyer and/or in the delivery-related services.

4.16. The Company is not responsible and does not assume responsibility for delays in the delivery of Goods if the Company has dispatched the Goods in a timely manner (including in cases where the delay is related to customs formalities, international transport, etc.).

4.17. The risk of accidental loss or damage to the Goods shall pass to the Buyer when the Buyer or a third party other than the carrier (delivery company, courier) designated by the Buyer has received the Goods. If the delivery company (carrier, courier) is chosen by the Buyer, the risk specified in this clause shall pass to the Buyer at the moment when the Goods are handed over to the delivery company. 

5. Other rules related to buying goods

5.1. E-mail correspondence between the Parties, as well as information provided by telephone and communication on the Company's social media accounts regarding the availability, reservation or purchase conditions of the Goods shall not be considered as an agreement between the Parties regarding the purchase of the Goods, price, etc. Such an agreement shall be deemed to have been reached if the Company has issued an invoice based on it and the Buyer has paid it or accepted the Goods specified therein. When placing an order in this manner, these Terms and Conditions shall apply.

5.2. The Company may accept orders via social networks and similar online communication platforms. Additional online communication tools offered by the Company may be used to send orders to the Company and for confirmation, which guarantee the preservation of written communication (including its date and time) on a permanent medium.

5.3. If the Goods are received at the Company's point of sale, with payment made at the time of receipt or thereafter, the Buyer cannot exercise the right of withdrawal, as the purchase of the Goods is made in person and the Buyer has the right to familiarize themselves with the selected Goods and their characteristics before making the purchase and payment.

5.4. If the Goods are to be collected at the Company's point of sale and the Buyer does not arrive within the reserved time period, the Company has the right to cancel the order and refund the amount paid by the Buyer.

5.5. The Company may refuse to deliver the Goods and unilaterally withdraw from the Goods purchase agreement without refunding the money received if sanctions have been imposed on the Buyer (by the Republic of Latvia, the United Nations or the European Union, or other international organizations of which Latvia is a member state), or if the delivery of the Goods to the Buyer would in any way violate such sanctions and restrictions.

5.6. The Buyer is prohibited from purchasing Goods in the Online Store if such purchase would violate applicable sanctions or other restrictions.

5.7. The Buyer independently undertakes to pay any taxes and duties, as well as to complete any customs formalities, purchase or import permits, if necessary for the delivery of the Goods to the address specified by the Buyer. The Company is not responsible for making any additional payments or completing any formalities.

5.8. The Company is not responsible for the compliance of the Goods with local requirements or regulations in the case of international delivery of the Goods.

5.9. The Buyer and any user of the Online Store may not perform any actions that would be directed against the security of the system or interfere with the operation of the IT system and the Online Store. In the event of a violation, the Company reserves the right to unilaterally terminate the sale of Goods or cancel orders placed.

5.10. If the Company is obliged under the Terms and Conditions to refund the Buyer the amount paid for the Goods and their delivery, the Company shall refund this amount to the Buyer using the same payment method that the Buyer used when purchasing the Goods, except in cases where the Buyer has expressly agreed to another means of payment and the Company agrees to the use of another means of payment or other payment details.

5.11. The Buyer confirms that they are a legally capable natural or legal person and that they have the right to purchase Goods in this online store.

6. Quality of goods and commercial warranty

6.1. The manufacturer of the goods is indicated on the packaging of the goods.

6.2. After receiving the goods, the buyer is responsible for maintaining their quality and safety.

6.3. The Buyer is obliged to familiarize themselves with the labeling of the Goods and/or the information indicated on the packaging of the Goods and/or the instructions for use before using the Goods.

6.4. The Buyer is responsible for ensuring that the Goods are not used by persons who, due to their age, physical characteristics or other reasons, may be harmed by the Goods or who have restrictions on obtaining or using the Goods.

6.5. The liability established by law for the conformity of the Goods with the terms of the contract applies only to Buyers who are consumers (natural persons who express a desire to purchase, purchase or could purchase or use the Goods for a purpose which is not related to their economic or professional activities).

6.6. The consumer has the right to file a claim with the Company regarding the non-compliance of the Goods with the terms of the contract within 2 (two) years from the date of delivery of the Goods. The consumer shall submit a claim to the Company within two months from the date of discovery of the non-compliance of the Goods with the terms of the contract. The date of delivery of the Goods shall be the date on which the relevant Goods are delivered to the consumer (received from the supplier), unless another date is justified.

6.7. Only a direct indication that the Goods in question are covered by a warranty (commercial warranty) with specific terms and conditions shall be considered a commercial warranty. A general description of the Goods or general information about the type and characteristics of the Goods in question shall not be considered commercial warranty terms and conditions.

6.8. When transferring the Goods for repair under a commercial warranty (if provided by the manufacturer) or for repairs necessary to comply with the terms of the contract, the Buyer must independently deliver the Goods to the Company (unless if the applicable regulatory enactments or the provided confirmations do not provide for the obligation to deliver to the Company), the Goods must be clean and complete.

6.9. If the consumer fails to comply with any of the manufacturer's instructions, they lose the right to exercise their right of withdrawal and/or make claims in relation to the non-compliance of the Goods with the terms of the contract.

6.10. When submitting a claim regarding the non-compliance of the Goods with the terms of the contract, the consumer shall attach a copy of the document confirming the transaction to the claim.

6.11. Liability for non-compliance of the Goods with the terms of the contract shall not apply if the damage to the Goods has occurred through the fault of the consumer and/or the Goods have undergone natural wear and tear, and/or the Goods have been used for unintended purposes, and/or the Goods have been damaged as a result of external circumstances, and/or the Goods have been stored improperly or incorrectly, and/or the Goods have been used in economic (professional) activities.

7. Right of cancellation

7.1. The right of withdrawal may only be exercised by Purchasers who are consumers (natural persons who express a desire to purchase, purchase or could purchase or use the Goods or services for purposes not related to their economic or professional activities). The consumer may exercise the right of withdrawal and unilaterally withdraw from the purchase agreement within 14 days from the date of receipt of the Goods (part of the Goods) (by notifying the Company thereof).

7.2. In order for the consumer to exercise the right of withdrawal, the Goods must be unused, undamaged and in their original condition (undamaged labels, protective films, packaging, etc.). When exercising the right of withdrawal, the consumer is responsible for any reduction in the value of the Goods if the Goods have been used in a manner that is not compatible with the principle of good faith, including use for purposes other than determining the characteristics or functioning of the Goods.

7.3. The use of the Goods to ascertain and test their properties and type shall be carried out only to the extent that it would be possible to do so in a store, otherwise the right of withdrawal cannot be exercised.

7.4. The right of withdrawal cannot be exercised in cases where it is provided for by regulatory enactments, including, but not limited to, if the Goods, due to their nature, have been irreversibly mixed with other items after delivery; the consumer has opened the packaging of the Goods, which cannot be returned for health and hygiene reasons; or the price depends on fluctuations in the financial market, which the Company cannot control.

7.5. If the consumer wishes to exercise their right of withdrawal, they must send the Company a completed withdrawal form to the Company's address or e-mail, indicating the consumer's name, surname, contact details, the name of the Goods purchased, the purchase price of the Goods and delivery costs, the consumer's bank account number, and a statement of withdrawal from the Goods purchase agreement. The consumer is also required to attach a document confirming the purchase.

7.6. The consumer is obliged to deliver the Goods to the Company within 14 days after sending the written refusal (if the consumer has received the Goods). The Company has the right not to refund the amount paid by the consumer for the Goods until the consumer has delivered the Goods to the Company. If the consumer fails to comply with the deadline for returning the Goods specified in this clause, the right of withdrawal is lost.

The withdrawal form is available to the consumer here: Word format or PDF format.

7.7. It is preferable to return the Goods with all (undamaged) packaging. If the consumer fails to ensure the condition of the Goods specified in this clause, the right of withdrawal shall be lost. The Goods must be returned by post or delivery to the address specified by the Company, and the return shipping costs shall be borne by the Buyer (consumer).

7.8. In the event of withdrawal, the Company shall refund the money paid for the Goods subject to withdrawal no later than 14 days from the date of receipt of the notification of the exercise of the right of withdrawal, the Goods and other necessary information. The Company shall not reimburse the costs (or part thereof) of delivery of the Goods that exceed the standard cheapest method of delivery, as well as in cases where the Buyer has ensured the receipt/delivery of the Goods themselves.

8. Dispute resolution

8.1. Dispute resolution - Complaints about services and the purchase of goods should be submitted electronically by sending them to the Company's e-mail address or postal address specified in the Terms and Conditions. The complaint will be reviewed within 15 working days from the date of receipt of the complaint, and a response will be sent to the contact address specified in the complaint.

8.2. If the complaint is found to be unfounded and the Buyer, who is a consumer, does not agree with the finding that the complaint is unfounded, the consumer has the right to use the alternative dispute resolution options provided for in regulatory enactments by submitting a written application for out-of-court dispute resolution, indicating:
- name, surname, contact information;
- date of submission of the application;
- the nature of the dispute, claims and their justification.

8.3. Information on out-of-court dispute resolution options and out-of-court dispute resolvers:
Strīdu risināšanas process: http://www.ptac.gov.lv/lv/content/stridu-risinasanas-process and https://www.ptac.gov.lv/lv/ko-darit-ja-neatbilstosa-prece-ir-iegadata-no-15032022
Out-of-court dispute resolution database https://registri.ptac.gov.lv/registri/arpustiesas-pateretaju-stridu-risinataji
In accordance with Regulation No. 524/2013, an online dispute resolution platform has been established, and you have the right to use it to resolve disputes with the Company - https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

9. Privacy and data protection

9.1. All personal data entered in the online store and/or provided to the Company by the Buyer shall be processed in accordance with the regulatory enactments of the Republic of Latvia and the General Data Protection Regulation, ensuring their adequate protection. The Company shall not use or share the information provided by the Buyer online without a legal basis.

9.2. Before purchasing the Goods, the Buyer is obliged to familiarise themselves with the information provided in the Online Store regarding the Company's processing of personal data (privacy policy). By using the online store, the Buyer confirms that they have read the information provided by the Company about the processing of personal data.

9.3. The Company is the controller of the Buyer's personal data.

9.4. The main purposes of processing the Buyer's personal data are: to conclude and perform the Terms and Conditions (contract) (including identifying the Buyer, processing and receiving orders for Goods, selling and delivering Goods, and ensuring the functionality of users registered on the website); to comply with legal requirements (including preparing accounting documents, including invoices, refunding amounts due, administering financial and other obligations), as well as to exercise and defend its legal rights. With the consent of the data subject, the purpose of data processing may also be to send commercial communications.

9.5. In certain cases (to Buyers and potential customers who are legal entities or with the consent of natural persons (data subjects)), the Company may use e-mail to inform Buyers about various types of news related to the Online Store and the Company, as well as product offers.

9.6. In cases where, in the course of using the online store, the Buyer provides the Company with data on other natural persons (for example, on the person who will receive the Goods or on representatives of a legal entity), the Buyer is responsible for that this data is provided to the Company lawfully and that the Company may use it for the intended purposes.

9.7. The Company may process the personal data of Online Store users in aggregate form for statistical purposes in order to analyze and improve the services and products provided.

9.8. For more information about the terms and conditions of data processing and the Company's privacy policy, click here.

10. Final provisions

10.1. If the Buyer fails to comply with or improperly complies with the Terms and Conditions, violates the requirements of regulatory enactments, or causes losses or damage to the Company or third parties, the Company shall have the right to refuse to deliver the Goods to the Buyer, deny access to the online store, and unilaterally cancel orders (terminating the Goods purchase agreements).

10.2. All intellectual property rights relating to the online store and its content, as well as the Company's trademarks and trade names, belong solely to the Company, its specified partners, manufacturers (distributors) or the respective copyright holders. Without express written permission, the use of trademarks or other intellectual property belonging to the Company in any way, regardless of the purpose, is not permitted.

10.3. The Company is not responsible for the content of other websites to which or from which links are provided on the Online Store. Links provided on the Online Store are for convenience only.

10.4. The user of the online store agrees that, in accordance with applicable laws, the parties are in no way liable (under contract, negligence or otherwise) for any interruption or technical error that occurs while the Buyer is using this online store.

10.5. The Company does not guarantee the uninterrupted and error-free operation of the online store, and there may be interruptions in the provision of this service, for example, due to equipment repair or maintenance work. The Company is not liable for any damage caused by the use of the online store, unless otherwise provided by mandatory applicable law.

10.6. If, for any reason, any provision of the Terms and Conditions is inapplicable, has become unlawful or unenforceable, this shall not affect the validity and applicability of the remaining provisions of the Terms and Conditions. If mandatory applicable law provides more favorable terms for the Buyer, who is a consumer, than those provided for in the Terms and Conditions, the Parties shall be guided by the relevant regulatory enactments in the relevant matters.

10.7. The Company has the right to amend or supplement these Terms and Conditions at any time. The amended Terms and Conditions shall enter into force immediately and shall apply to all purchases of Goods made after the new version of the Terms and Conditions has been posted on the Online Store.

10.8. The Company has the right to transfer the rights and obligations arising from the Terms and Conditions to a third party.

10.9. The Terms and Conditions and the distance purchase agreement for Goods are concluded in accordance with the laws of the Republic of Latvia, and the place of conclusion and performance of the distance purchase agreement for Goods is deemed to be the Republic of Latvia. Even if the delivery of the Goods is carried out with the help of a delivery company, this does not change the fact that these Terms and Conditions are subject to the laws of the Republic of Latvia.

10.10. All disputes arising between the Buyer and the Company shall be resolved in accordance with the Terms and Conditions and the regulatory enactments of the Republic of Latvia. If the dispute is subject to court jurisdiction, it shall be resolved in a court of the Republic of Latvia.

10.11. These Terms and Conditions do not limit the Buyer's right to apply to the competent state authorities for the protection of their rights.

10.12. The Company shall not be liable for any delay in the performance of its obligations or for any failure to perform or other non-performance arising from circumstances and obstacles beyond the reasonable control of the Company, including, but not limited to, strikes, government orders, military conflicts, acts of war or national emergencies. but not limited to strikes, government orders, military conflicts, acts of war or national emergencies, terrorist threats or acts of terrorism, environmental or climatic anomalies, disease control measures, epidemics or pandemics, delays in international deliveries of goods and their components, failure of third parties to fulfill their obligations, internet connection disruptions, and computer hardware and software failures. In the event of such force majeure circumstances, the Company will endeavor to remedy the delays as soon as possible.

10.13. By purchasing or ordering Goods in the Online Store, the Buyer confirms that they have read these Terms and Conditions, are familiar with them, understand them, and agree to them in full. The Buyer undertakes to familiarize themselves with the Terms and Conditions (their current version) each time they purchase Goods. The Buyer is not entitled to order goods from the Online Store if they have not read the Terms and Conditions or do not agree to them.

To download the distance contract and the terms and conditions of use of the e-store, please click here.